Performance and Observability
from Business Perspective
1-day introductory training for business stakeholders, CxOs, project and delivery managers, business analysts, and other non-technical professionals
Why Join?
In a cloud-first, digital world, system performance and reliability have a direct impact on business success. This training provides business professionals with essential knowledge about observability — helping them understand how it reduces risk, improves customer experience, and supports operational excellence. Learn why observability is now a must-have for organizations navigating cloud adoption and high user expectations in a competitive landscape.
Course Overview
This course introduces the fundamentals of observability and its relevance to business outcomes, especially in cloud environments. Participants will explore how observability enables faster problem resolution, improves performance, and aligns IT practices with business goals. The content is enriched with real-world case studies, practical examples, and compelling statistics.
Day 1 – Observability and Business Performance Essentials
Module 1: What is Observability and Why It Matters
- Introduction to observability in the context of cloud transformation
- Business benefits such as scalability, agility, and reliability
- Key statistics highlighting the importance of observability
- Overview of common observability tools (e.g., Prometheus, Grafana, Datadog, New Relic) and their role in cloud and hybrid environments
- The limits of tooling — why people and processes matter just as much
- Real examples of how observability improves system reliability and performance
Module 2: Connecting Observability to Business Outcomes
- E-commerce failures during peak events — what went wrong, and how observability could have helped
- Cloud performance issues impacting user experience — lessons learned
- Group analysis of participants’ past challenges through the lens of observability
- Observability as a tool for proactive risk management in cloud-native organizations
- Introduction to observability maturity models — how to assess and improve your organization’s practices
- Key metrics business leaders should track to ensure IT performance supports strategic objectives
Course Focus Areas:
- The role of observability in ensuring performance and scalability in cloud systems
- Business-critical value: reduced risk, improved customer satisfaction, and ROI
- Real-life use cases demonstrating observability’s impact
- Practical frameworks for measuring and improving observability maturity
- Clear link between observability, performance, and business outcomes
- Data-driven insights to support smarter business decisions
Pricing:
€300 / participant / course