Performance and Observability
from Business Perspective

If an IT system is unavailable, it immediately results in a loss of revenue. And if it is slow, users will easily switch to a faster alternative.

Introduction
One-day training for executives, IT and business decision-makers, sales professionals, managers, business analysts and other non-technical players. Also recommended for engineers and architects working in the field of performance and observability who want to better understand business motivations and vision.
Why is it worth joining?
This training will help you understand how a company’s business performance is linked to the performance and observability of its IT systems. In addition to acquiring knowledge, it will also present practical examples for achieving performance and observability maturity and how to exploit the business benefits it provides.

Familiar situations may include:

  • Decreasing user numbers due to inadequate application performance or unstable systems.
  • Increased user load during peak periods hinders sales.
  • Slowdowns and service outages after transformations or major projects.

If any of these situations sound familiar, then this training is for you!

This training will help you better understand the risks posed by inadequate performance and observability and show you applicable practices for risk mitigation.

Who is this training for?

This training does not require deep technical pre-qualification and is primarily intended for business leaders, business analysts, accunt managers, project managers and sales professionals who want to understand the business implications of performance and observability.
If it is important for you to better understand the reliationship between the performance of technology systems and business outcomes and you want to:

  • as a business leader or director, get a clear picture of the business impacts of technology systems,
  • as a sales professional, communicate the benefits of performance and observability more effectively to customers,
  • as an engineer, architect or IT leader, find deeper connections between technology and business goals,

then this training is for you.

Course details

Language

English

Format

Online

Duration

1 day  (9:00-17:00)

Price

250€ + VAT / participant 

Available only for companies! Please inquire for details!

Interested

Course overview

Topics
This training is for those who want to understand the relationship between IT system performance and a company’s business performance, and how performance engineering and observability can help. During the course, we focus on the following topics:

  • IT system performance and business relationship:
    • The impact of system performance on business results
    • Why stable and fast operation is critical for digital systems
  • The business side of performance monitoring and observability:
    • How monitoring supports business decisions
    • The role of observability in reducing risks and improving customer experience
  • The importance of maturity and strategy:
    • Where does an organization stand in terms of performance and observability
    • What business aspects should be considered when developing long-term performance and observability strategies?
    • Why is it important to adapt tools, processes and strategy to the unique needs and challenges of a company?
  • Processes and practical approaches:
    • Several working practices are presented through real examples to help the company become more mature in terms of performance and observability
    • How to define quick wins?
    • Specific technical and organizational processes for everyday work

The goal of the training is to provide participants with practical knowledge that will enable them to effectively support their organization’s business goals and continuously improve the performance of their IT systems.

Supportive and interactive learning environment
We provide an interactive, supportive community during the training, where your development is the focus. Our instructors are not only experts in their fields but are also committed to creating a friendly and inspiring atmosphere.

Mutual respect is important to us – looking down on or criticizing others is not acceptable. Everyone is here to learn and develop.

Professional Background and Expertise of the Instructor

Ádám Tóth has been working in the field of performance and observability for several years, both as a consultant and an expert. He has gained experience in connecting technology and business by collaborating with business, engineering and sales teams.

As the founder of InnovaTeQ, he simultaneously fulfills the role of expert and business leader, so he has a comprehensive view of the topic.

Over the years, he has tried to convey his knowledge in a simple way in numerous workshops and trainings to help others develop in this field.

Professional community
The learning doesn’t end after you complete the course! You will have the opportunity to become a member of a professional community where you can:

  • stay connected with other participants and instructors,
  • share your experiences and ideas,

This community can be the foundation of a long-term professional network that will help you further build your career.

Technical requirements
The training is conducted online, so you will need the following tools and conditions:

  • Reliable internet connection: Stable and adequate bandwidth for interactive participation.
  • Computer or laptop: To follow the training materials and complete the tasks.
  • Basic computer skills: Basic computer skills required to manage the online platform and manage documents.

The training is conducted in English, however, the presentation materials are available in English.

If you have any questions about the technical preparations, please contact us!

adam_toth_profile

Instructor

Adam Toth

In focus

Business Impact of observability and performance on cloud-based systems
Customer experience, risk mitigation, and business return
Frameworks for assessing and improving observability maturity
Understanding the relationship between observability, IT performance, and business success

Not in focus

Technical solutions for observability
Comparing tools
The process of creating an observability or performance strategy

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